PAPrivacy approach

Your Case belongs to you.

Privacy is not a policy page for us, it is a design principle. Below is our operating approach, in plain language. The full legal text is on the Privacy Policy page.

You own your Case
You can export or delete your Case data at any time. Deletion is complete within 30 days.
Data minimization
We ask only for what a Case needs. We never ask for immigration status, Social Security number, or biometric data.
Encryption
Data is encrypted in transit (TLS 1.3) and at rest. Documents you upload are encrypted with per-Case keys.
No sale of personal information
We do not sell your data. We do not use your Case content to train third-party models.
Access control
Only you (and people you explicitly share with) can see your Case. Employees access data only for support with your permission.
Audit and correction
You can request a copy of everything we hold, and correct anything that is wrong.

Read the full policy

The Privacy Policy is the controlling document.